Shipping luggage from Quebec to Nanjing by sea

Customer Information: Mr. Chen;
Shipping Route: Quebec to Nanjing;
Service Date: 2018.8.14;
Case Summary: Mr. Zhang entrusted Seapoe Relo to ship his luggage and personal belongings from Quebec back to Nanjing by sea.

Mr. Zhang, a Nanjing native who has worked in Quebec for several years, is now returning to China for career development and wants to ship the items from his Quebec residence—clothing, shoes, books, etc.—back to Nanjing, China. After searching on Google, he found Seapoe Relo and, following several conversations, entrusted Seapoe Relo as the shipping service provider for his luggage.

Since Mr. Zhang is in Quebec, Canada, Seapoe Relo dispatched staff from its Canadian branch to send packing materials to Mr. Zhang's home; items that could not be packed in advance were packed when the staff came to collect them. Seapoe's customer service advised Mr. Zhang to carefully screen the items to be shipped, especially books, to ensure they contain no political or religious content, so as to prevent them from being detained by Chinese customs upon entry. Mr. Zhang was also asked to complete an itemized list to facilitate customs clearance.

Seapoe staff delivered Mr. Zhang's luggage and belongings to Seapoe's warehouse in Canada and then booked the shipping space. After the goods arrived back in China, Seapoe arranged for customs clearance and delivery, sending the luggage and belongings to Mr. Zhang's home in Nanjing. The entire process took about 2 months.

Appendix: Items Prohibited from Entry by Chinese Customs

1. All kinds of weapons, replica weapons, ammunition and explosives;
2. Counterfeit currency and forged negotiable securities;
3. Printed materials, films, photographs, records, movies, audio tapes, video tapes, laser discs, computer storage media and other items harmful to China's politics, economy, culture or morals;
4. All kinds of potent poisons;
5. Opium, morphine, heroin, cannabis and other addictive narcotics and psychotropic drugs;
6. Animals, plants and their products carrying dangerous pathogens, pests or other harmful organisms;
7. Food, medicines or other items that endanger human or animal health, originate from epidemic areas, or may otherwise transmit diseases.