Client Information: Ms. Sun;
Shipping Route: Xuzhou to Calgary;
Service Date: August 17, 2018;
Case Summary: Ms. Sun entrusted Seapoe Relo to ship furniture and other items by sea from Xuzhou to Calgary, Canada.

Ms. Sun of Xuzhou emigrated with her family to Canada for the convenience of work and her children's education. After buying a house in Calgary, Canada, she found that Chinese-style furniture in Canada was rather expensive and limited in style. She also heard from friends that new immigrants could bring their furniture and belongings over duty-free, so she decided to move her old furniture from China along with some newly customized furniture to Canada. On her friends' advice, she contacted Seapoe Relo to express her intention to ship some furniture.
For the old furniture Ms. Sun wanted to ship, Seapoe sent staff to her home free of charge to measure and assess the volume, provided an accurate quote based on the volume, and arranged professional movers to come and pack the items with packing materials. For the newly customized furniture, the customer service staff suggested that Ms. Sun have the manufacturer deliver it directly to Seapoe's warehouse in Shanghai, where it would undergo an aging treatment—that is, the original packaging would be removed and the items repacked with Seapoe Relo's professional packing materials, so that they could be declared as used personal effects with a high probability of being exempt from customs duties. Since there was a large amount of furniture, full container load (FCL) ocean shipping was recommended as highly cost-effective. Ms. Sun was very satisfied with Seapoe's plan and signed the shipping contract.
Home packing, space booking and container loading, customs declaration and ocean shipping—after arrival in Canada, Ms. Sun assisted Seapoe Relo's Canadian agent with customs clearance, and the items were delivered to her home in Calgary, with the furniture placed in position and all generated waste cleaned up and taken away. The entire process took about a month and a half.




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