Shipping personal belongings by sea from Guangzhou to Ottawa

Customer Information: Mr. Jeremy;
Shipping Route: Guangzhou to Ottawa;
Service Date: 2018.8.14;
Case Summary: Mr. Yang from Guangzhou ships personal belongings to Ottawa by sea

Jeremy, a Canadian, has finished his work in Guangzhou and is returning to Canada. He wants to ship his daily luggage, gifts from friends, and artworks he purchased to Canada. He initially considered checked airline baggage but found he had too many items, so he decided to ship them by LCL sea freight. Through a Chinese friend's introduction, Mr. Jeremy found "Seapoe Relo". Since Jeremy is a foreigner and his Chinese is not very good, "Seapoe Relo" arranged for an English-speaking customer service representative to communicate with him in English.

Through the conversation, it was learned that Mr. Jeremy's items included some large artworks, such as large ceramic pieces and sculptures, totaling about 7 cubic meters when all mixed together. Artworks are valuable items, so packing methods are extremely important—a slight mistake could cause damage. Mr. Jeremy was somewhat worried about this, as these were his treasures and he was afraid of them getting bumped or scratched. The customer service representative from "Seapoe" showed Mr. Jeremy previous cases of packing fragile items, fully demonstrating "Seapoe"'s professional packing techniques. Mr. Jeremy was very satisfied with the customized shipping plan and immediately signed the shipping contract.

Since Mr. Jeremy is a Canadian citizen, he has a unique advantage in shipping personal belongings to Canada duty-free. After all items are packed, they will be transported back to "Seapoe Relo"'s warehouse in Guangzhou for further reinforcement and storage, then shipped by sea to Canada in a consolidated container with other customers' items. About a month and a half later, Mr. Jeremy received these items at his home in Ottawa.